Guide to cancel booking booked

Cancel booking support to process cancel booked booking, have not check in or confirm cancel.

1st way: Cancel booking from timeline chart

  • At timeline chart, select room> select Cancel

Fill reason> Click send email or not, apply cancellation fee or not> Select confirm to finish


For room which apply cancellation fee, click Apply cancellation fee> Enter amount of money> Cancel room

2nd method: Cancel booking from room detail

  • Open room detail> select Cancel room


Fill in information

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