Cancel booking which checking in (undo check-in)
Canceling check in booking allow the hotel to cancel a room in check in status
Note: only the owner and hotel manage can do this, the receptionist can not do this. when undo check in the system will automatically delete the services which posted
1st method: Cancel check in in the timeline chart
- 1 step: Undo check in: Click in the room on the chart> Select Undo check in> Fill the reason >confirm to finish Undo check in
2 step: The room is on the status Booked. You can carry out cancel as normal . For more detail Click https://help.ezcloud.vn/en/eng-guide-to-cancel-booking-booked/
2nd method: Cancel check in in room detail.
- 1st step: At Room detail select Undo check in > Fill reason > Perform
- 2nd step: Room back to Booked status, you can Cancel as normal, for more information Click xem hướng dẫn
