Cancel booking which checking in (undo check-in)

Canceling check in booking allow the hotel to cancel a room in check in status

Note: only the owner and hotel manage can do this, the receptionist can not do this. when undo check in the system will automatically delete the services which posted

1st method: Cancel check in in the timeline chart

  • 1 step: Undo check in: Click in the room on the chart> Select Undo check in> Fill the reason >confirm to finish Undo check in

 

 

2 step: The room is on the status Booked.  You can carry out cancel as normal . For more detail Click https://help.ezcloud.vn/en/eng-guide-to-cancel-booking-booked/ 

 

 

2nd method: Cancel check in in room detail.

  • 1st step: At Room detail select  Undo check in > Fill reason > Perform

 

 

 

 

 

 

 

 

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